Menu setting and design can be found in the “Groovy Menu” plug-in integration.

Home Services Implementation Packages

FLORIAN®

IMPLEMENTATION

Packages

Basic
Standard
Extended
Extended +
Project Timeline
4-6 Weeks
8-12 Weeks
12-16 Weeks
20 Weeks or More
Location
Remote
Remote / Onsite
Remote / Onsite
Remote / Onsite
Scope
  • (1) Onboarding call
  • Quarterly cadence call
  • User account set-up
  • Custom tile set-up
  • Access to FAQ & support portal
  • Weekly cadence call for (12) consecutive weeks
  • Configuration & operational workshops
  • User account set-up
  • Custom tile set-up
  • Hydrant mapping set-up
  • Structure creation set-up
  • Access to FAQ & support portal
  • Weekly cadence call for (16) consecutive weeks
  • Configuration & operational workshops
  • User account set-up
  • Custom tile set-up
  • Hydrant mapping set-up
  • Structure creation set-up
  • Access to FAQ & support portal
  • Care package
  • Weekly cadence call for (16) consecutive weeks
  • Configuration & operational workshops
  • User account set-up
  • Custom tile set-up
  • Hydrant mapping set-up
  • Structure creation set-up
  • Access to FAQ & support portal
  • Care package +

OPTIONAL ADD ONS

FLORIAN App Training
FLORIAN App Integrations
Event Deployment
Customer Support
IT Care Package
IT Care Package +
Scope
Provide certified personnel to train your department.
  • 911 CAD
  • Radio
  • Staffing
  • Vehicle / Fleet
  • GIS Structure
  • Fire Hydrant Location and Status
Provide on-site or remote support for the duration of the event.
  • Zendesk (video tutorials)
  • Hands-on Training
  • Virtual Training
  • Daily On-Site Kit Deployment
  • IT Care Packages
  • Hourly Implementation Support
Provide up to (8)
hours of on-site
support or (16)
hours remote with a focus on APL Components.
Provide up to (16) hours of on-site support or (32) hours remote with a focus on APL
Components.

BEST SUITED FOR:

Basic
Standard
Extended
Extended +
Project Team Size
Small (1-3 people)
Small (1-3 people)
Medium (4-7 people)
Large (8+ people)
Departments Involved
(1) Department
(1) Department
(2-4) Departments
(5+) Departments
Number of Stations
(1) Station
(1) Station
(2-4) Stations
(5+) Stations
CAD Integration
No
No
Yes
Yes

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